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Our Services

Our goal is to answer any questions you may have about our products and services. Whether it is the purchase of new equipment, the requirement of original spare-parts, or it is a technical assistance. Our team experienced professional team is ready to support you. Our only goal is to satisfy our customer. We take care of your peace of mind!

OFF SITE SUPPORT

Our Technical Expert consultants work at your location. Weather it is under contract, AMC, CAMC or Total Guarantee.

ON-SITE SUPPORT

Our Dedicated Off-site support team to handle all your queries and requirements post implementation of the products.

Our Strenghts

Giving you the best & dedicated support of services you can be assured of utilizing the best of it.

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COST EFFECTIVENESS

Efficiency and no Additional Overhead charges

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RELIABLE

Consistent Services Delivery & Expertise

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PERFORMANCE

Expert Advice

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AVAILABILTY

Round the Clock (9.00 AM to 6.30 PM) (Mon-Sat)

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QUALITY

Top Notch Consultation

Annual Maintenance Contract (AMC) –Complete protection of your Investments-

Annual Maintenance Contract (AMC):

  • We have options of Annual Maintenance Contract that leverages peace of mind to the end users because we undertake the care of your investment in our products, we ensure regular service and calibration of the products and ensure that you simply enjoy using it.
  • AMC safeguards you from incurring unexpected expenditure in the event that your product suffers a breakdown. It assures you of complete peace of mind in such situations.
  • Our Qualified Engineers are well equipped to restore your product back to its normal functioning with the use of genuine spare parts. We have a Qualified and Trained Service Engineers placed all over in Delhi and NCR.
  • They are always available to help you with your Photocopier Machine, printers. Fax machines, copiers, Multi-Functional Devices or Network problems.

There are two types of Annual Maintenance Contract’s:-

  1. Comprehensive
  2. Non-Comprehensive Contact

Our Service Team to find details and options that are customized to suit your requirement.

Total Guarantee Rate Contract / Full Service Level Agreement: (Photocopier Machine)

  • This contract includes the cost of toner, drum, service and all spares up to the machine life. (Price of the contract will be as per the model. And the cost of the copy will be counted as per the counter of the machine.)

Online Support :

  • Online Service provides high-quality remote assistance and onsite support for your hardware, helping you keep up and running within a short period of time.
  • Our Service Support will work remotely with your device to isolate, troubleshoot and resolve the problem.
  • Our technician can even perform remote diagnosis using electronic support tools when available.
  • For issues that cannot be resolved remotely, a Qualified Technician will visit you following working day after your call has been logged or within 24-48 hours after, depending on the service level agreement of the scheme you have opted.
  • We will return your covered hardware to operational condition, repairing or replacing components or entire units as necessary.
  • No one can understand the value of Your Time Better than us. 
  • Each time your Machines, Printers, Fax Machine, Copiers, Multi-Functional Devices Or Projector.
  • You lose precious man-hours leading loss of a valuable client, goodwill, and loss of Business outputs.
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